Wal-Mart

As some of you know, I have boycotted Wal-Mart after my awful checkout experience and my husband sent my tirade to the corporate head quarters. I thought nothing would come of this and once again I was wrong. (I can say that to you, not to Les!) I came home on Monday and had a message on my machine from the assistant manager at Scary Wal-Mart. She wanted to speak to me about my experience a few days ago at their store. I was floored! Don't get me wrong, this does not change how I feel about the SWM, but I was a little impressed that all of this had gotten back to the right store and they were doing something about it. I couldn't call her back at that moment and honestly forgot about it until she called me back later. She asked me to tell her what happened, so I did. She was very apologetic. I told her if the cashier had made an effort to apologize or assist me in righting the bag she dumped out, I would have been fine, but none of those things happened. She asked me if I would reconsider shopping at their store and I told her that I honestly didn't see a reason for me to come back. I told her that my experience was so bad, that I didn't think I would be returning. She didn't really know what to say. I honestly think she thought if she called and apologized that I would forget everything. I am all about forgiveness, but this may take me a little longer. She asked if I had my receipt, but I have already threw it away (who keeps a receipt that has already cleared the bank and you don't intend on returning anything?) I do not want this lady to lose her job. I would like for all of their employees to be more aware of how they are treating the customers who in the end are paying their salary. I may return to the SWM one day, but I will more selective of my choice of checkout. And if something like this were to ever happen again (God forbid!!!), I won't be leaving the store until the manager and I have a conversation, crying Ella or no crying Ella!